Anyone Can Satisfy Customers ...
We Aim To Delight Them !!!
We would like to thank The Beautiful Deck Company team for making our vision come alive. The finished project possesses the feeling of warmth and acceptance that we had hoped the design would express. The Sandeka wood is a difficult species to find, however your team helped provide the sizes and lengths needed to be able to complete this 16'x10' front screen wall, window features and backyard screens. You made it very easy to use your products by providing any accessory, tools and oils required to keep the Sandeka in the same condition we received it in for many years down the road. We are excited to say that we will be using The Beautiful Deck Company for many future creations.
Karley Blair, Forestgreen Creations
I just wanted to send a sincere thank you. With this latest order I had a lot of questions regarding products and the best way to apply them. Each and every time you answered my questions quickly and completely. Once again your customer service was superb and delivery phenomenal! After running short of brightener I ordered another bottle on Thursday night and received it the following Monday. Having spend quite a bit installing 600 sq ft of cumaru decking 4 years ago, I want to ensure I am preserving it with the best products and with the best results. Your products are quite easy to apply and I am always happy with the results. I will recommend your company to anyone looking for decking and sealers for sure.
Laura, Heidelberg, ON
We design and make high end outdoor furniture using stainless steel and aluminum frames. Our furniture is for both residential and commercial markets, so we require one of the most durable woods on the market. We knew through research that ipe and Sandeka (pictured below) would be our species of choice to use with our furniture. When the time came to find a reliable supplier for the wood, we came across The Beautiful Deck Company. The quality of their wood and their service has been excellent, and they always has time to answer any questions we have.
Brian Honing, Honing Design
Ph: 519- 925-0535
A big thank you for our wonderful Ipe front steps and porch! Your company was a pleasure to deal with - equally professional and friendly.
The information you gave about the Ipe product was very helpful at the time we were exploring alternatives, and it was certainly appreciated when you showed up right before Christmas to ensure all the materials were delivered to the job site promptly.
Cheryl & Gary, Barrie, ON
Thank you for your help. You were very knowledgeable about your products. These stains (Messmer’s) are the best product I have used and your courtesy and kindness was very refreshing. So once again thank you, I hope you have a great summer.
James, Scarborough, ON
Your deck tiles were a beautiful way to cover an existing concrete balcony for clients in Cambridge. Everyone loves them so much the condo corp is putting up another building and have decided to offer the tiles as a unit upgrade!
Jeff Fluit, Whistle Construction, firstname.lastname@example.org, 519-223-6945
Grea Your Canadian company has found a niche market in high end deck supplies and I honestly couldn’t find anyone better in the market. I bypassed a number of local suppliers in favor of long haul shipping between Ontario and Alberta just so that I could do business with you. I wasn’t disappointed.
It worked out terrific to store the wood that I purchased in your warehouse over the winter and have you ship it to me as soon as the snow melted. When it arrived everything was just as I had expected. Beautiful cuts of Ipe, all sanded and oiled to the finest degree of perfection. This alone saved me days of preparation.
Our deck is just wonderful and so easy to care for. The contrast of dark oiled wood with the light coloured pavers works extraordinarily well.
Thank you for your help and support in making this project feasible!
Brad, Calgary, AB
I just wanted to say thank you and to let you know that the Ipe arrived today. It looks fantastic! The other accessories arrived yesterday and were all received in perfect shape.
Jori, Greely, ON
Hi. We ordered your Messmer's deck stain for our new deck at the cottage and we were blown away with the outcome. We used the oil based "natural tint" stain on Western Red Cedar and the results are beyond what we wanted. We applied the stain with a 'bee mop' (sponge kitchen mop) on the flat surfaces and used a low pile car wash mitt to apply the stain on the railing rungs, hundreds of them. One coat and it was completed.
Thanks for the great advice and wonderful products,
Peter, Ottawa, ON
I must say I have been very pleased with your products. I have suggested your products to a few people. What I really thought when I first spoke to you and you told me how good the products were was “yeah, yeah, everybody says their products are great”. I gave the cleaner a try first and WOW you were right. Then I bought the stripper, brightener and then the stain. Hope next year is a look at my beautiful deck year. Thanks again!
Dee, Kingston, ON
Thank you so much for your rush delivery of Ultimate Deck Screws, it was greatly appreciated and we were able to continue work without interuption. Sorry for the confusion with the delivery - we did not expect such prompt service.
Thanks again for your outstanding customer service!
Nordcap Steel Docks Inc.
Everything arrived safe and sound as promised! How exciting.
Thank you very much, it has been an absolute pleasure dealing with you and I know the instructions you sent will be a huge help.
Colleen, Williams Lake, BC
I'm continually impressed with the customer service of your company. Not only do you deliver quickly, but the follow up is exceptional. Thanks.
Laura, Heidelberg, ON
These Ultimate Stainless Deck Screws are fantastic - should have simply waited for them instead of starting early with 400 screws bought at my local hardware store.
Great product, thanks!
Brandon, Niagara, ON
My products arrived this morning! Thanks for all your help and fast shipping. Cheers!
Heather, Owen Sound, ON
You have been so kind to make arrangements for the return of the extra stain. We've decided to keep it and in the spring will finish some other areas of the barn. Thanks so much for your help and service. I'll be recommending your product to others.
Jennifer, Campbellville, ON